Enable your employees to take right decisions each time, every time, and thus offer outstanding personalised service to your customers.
Manage the changing needs of your customers by listening to them in real-time. Derive on the actionable insights, increase engagement, improve loyalty, reduce churn and increase your top-line growth.
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Increase revenue and profitability by understanding the priorities of your customers achieved through analysing the real-time and social feedback.
Say goodbye to long, boring surveys! Get real-time feedback from your guests and immediately find out their frustrations, wishes and needs. Take corrective actions, act on the actionable insights provided and improve the guest experience offered.
Improve the staff efficiency by automating the guest request handling. Automatic follow-up and escalations ensure high quality service. One central system to handle requests, complaints and maintenance jobs.
Deliver excellent guest experience and generate more reviews on TripAdvisor. Integrated review collection enables Instio to provide you 360 0 view of guest’s feedback - in private and in your TripAdvisor profile. Post fresh, quality reviews to TripAdvisor automatically.
Find out how we can help your team to improve operational effeciency and deliver better experience. Increase the review volume and minimize negative reviews by offering a personalized service to your guests.
