In this digital world, your customers need your service delivery in best shape to improve your brand image. Today's guest experience depends heavily on in-stay experience. Effective guest request management is the foundation of service delivery - we just enable you with that.
Get rid of your manual process of guest request management - that causes delays, missing or vague information. We enable hospitality companies to implement a unified request management process, providing traceability, and provide the audit trail. Now your staff members have the full picture of a request when they work on it. Now you can learn about your guest habits over time. Offer personalisation, accessibility and transparency to your guest.
Allow the guests to order room service, schedule a taxi, make a dinner reservation at the restaurant, request housekeeping, book a spa or request check out all using their own smartphone without installing any application
A robust back-end workflow and task management help to improve the operational efficiency of the hotel. Having staff on different systems also presents a problem of standardizing operations. Use a single platform to provide a consistent experience across every department, or across every hotel in a group.
- Participate in our TripAdvisor Review Collection Program and increase review volume and freshnness
- Our Analytics engine will identify operational and service issue and help you overcome the same
- Through our Service Management module make it a habit to deliver the excellent service
- Increase revenue by increasing the referrals from your happy customers and through improved reviews
Find out how we can help your team to improve operational effeciency and deliver better experience. Increase the review volume and minimize negative reviews by offering a personalized service to your guests.
