Discover of the power of Instio GEM platform

The positive effects of Instio GEM platform are felt by guests and every one at the hotel

Make your guests your #1 Priority

Create a memorable experience for your guests. Find and combine similar guest profiles to build a comprehensive guest profile. Store guest preferences and provide world class service.

Address your guests in real time

It is the age of modern era and technology. Leaflets, brochures and menus are kind of out-dated; very few reads them, anyway. Communicate with your guests immediately! Reach them either individually or by sending a mass message. EMail, SMS or Room Tablet Messaging options are available.

Maximise Guest Spending

Upsell your services or provide options to upgrade. Improve the spending by guest and that can help you earn more. Studies show that timely upsell offers prompts people to spend more at the property.

Better information for better action

Reduce the chances of loosing out information during typical multi-layer employee communication. Your staff knows what to deliver at the right time to delight your guest.

Improve your marketing results

With the use of accurate profiles, increase your ROI on your marketing campaigns. Automated guest segmentation by visit, spend and food history. Campaigns with measurable ROI to maintain the guest.

Happier Staff, reduced churn

Keep updated profile of guest and providing an optimized processes makes employees happier, resulting better productivity and lesser employee churn

Improve staff productivity

Improve overall staff productivity through proper assignment, detailed work information and proper tracking. Get reports on top performing department, top staffs, repeated requests, overdue requests etc.

Improve direct booking

Membership management and guest profile along with in-built marketing module helps you increase diret booking. Reduce hotel's customer acquisition cost.

Our major focus is to increase the RevPAR and ADR

It is not possible to boost occupancy simply by discounting rooms. Similarly it is not possible to to increase the ADR but with low occupancy.

- Participate in our TripAdvisor Review Collection Program and increase review volume and freshnness

- Our Analytics engine will identify operational and service issue and help you overcome the same

- Through our Service Management module make it a habit to deliver the excellent service

- Increase revenue by increasing the referrals from your happy customers and through improved reviews

Discover how we can help you to increase revenue and profitability.

Find out how we can help your team to improve operational effeciency and deliver better experience. Increase the review volume and minimize negative reviews by offering a personalized service to your guests.

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