Touchless Mobile Check-in for Hotel Guests
No app to download or extra hardware required
Instio's customizable mobile check-in app solution makes touchless hotel check-in easy! Guests can submit the information along with photo ID and other reservation details to skip the front desk.
Touchless check-in solutions help your hotel to prioritize safety of your guests and staff through physical distancing.
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Check In
Conveniently Check-in From Anywhere
Enable check-in through an easy to use mobile app - confirm guest details, provide ID, and pay seamlessly.
Guests can now completely skip the front office and go to their rooms directly.
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Touchless
No Need to Download an App - Completely Touchless
The new, innovative technology is available on every device of your guests - without downloading an app.
Thereby you offer a fully Touchless guest experience for your hotel.
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Customizable
Easy Customization, Fast Implementation
In just a few minutes the solution will adapt to your brand requirements and your guests can check-in with their own mobile device.
Ensuring Safe Social Distancing While Offering the Best Touchless Experience
The Old Way (High Touch)
High Touch - Traditional hotels are more high-touch and they believe providing high touch services wins the customers
Not safe for your staff and guests - Guest records, Registration Cards, Handling of your travel/ID documents and Credit cards between staff and guests are not really against today’s safety norms
Tedious and time-consuming - All guest information is collected at the check-in counter - creating the queue or delays at the reception or check-in counter
Safe distancing guidelines violations - Process followed currently does not meet today’s cleanliness guidelines and norms. The current process violates Safe distancing and your customers would be worried.
The New Way (Touchless)
Smart & Safe - Modern age hotels are smart, touchless and ensure high safety and hygiene
Enable all digital check-in - Enable your property to collect guest records, ID and photograph using the guest's smartphone
Seamless entry to rooms - All the guest information is collected through pre-check in. Your front-desk can now really focus on the main job - serving your customers. Seamless integration with your PMS and door key system enables automatic room assignments and seamless entry to rooms.
Safety of your guests and staff is our priority - Each time your guest checks-in to your hotel, we get a basic COVID-19 survey filled - making sure that your guests and staff are safe.
Instio Makes your Check-in Really Touchless
Mobile check-in/check-out increases guest satisfaction. In fact, Cornell University’s Center for Hospitality Research found that as soon as US hotel guests have to wait five minutes at the front desk to check-in, guest satisfaction levels drop by 50%.
How It Works
1 - Send pre check-in links for all of your upcoming arrivals via email or text message
2 - Guests can also use QR code to invoke check-in app
3 - Guests submit profile, ID, photograph, credit card & sign the registration form with smartphone
4 - Guests will be responding to a standard survey of social distancing and travel safety
5 - Instio platform verify the documents and enable hotel to check-in the guest.