Guest Messaging Platform For Your Hotel

Communicate with guests before, during and after their stay to enhance the guest experience.

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Efficient, Automated Guest Communication

Instio GEM automated communication platform helps you to communicate with your guests - pre,during and post stay. It provides timely communication with your guests automatically, thus enhancing your guest experience.

Our platform directly connects operations teams and guests through SMS, Email and in-app messages.

Automate Repetitive & Routine Messages 

Create automated messages that handle your most time-consuming, routine messages and we’ll automatically send them out based on the triggers you set.

Automate your communications such as check-in and check-out instructions or birthday or anniversary wishes, sequences of follow-up messages such as review requests etc to save a lot of manual interactions.

Benefits of Instio GEM

Improve Productivity

Increase Revenue

Reduce Risk of Manual Errors

Build Brand Credibility

No App to Download, Easy to Get Started

Enhance Guest Experience