True Touchless Hospitality Experience
Improve the service delivery quality and the guest experience by enabling Instio’s touchless and paperless solutions.
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Enable Touchless Check-In Experience for Your Guests
With heightened safety protocols and the need for social distancing, our touchless check-in experience helps guests to skip the front desk entirely.
Seamlessly check-in your guests without exchanging credit cards, IDs, or registration forms.
By integrating your PMS and digital door lock system, you can eliminate non-essential, face-to-face interaction between staff and guests at the reception.
Offer Personalised Guest engagement - From Anywhere
A fully customizable mobile solution for properties and brands of all types, Instio's Guest Mobile App solutions engage guests before, during, and after their stay.
Full access to amenities and services are provided right to your guests’ fingertips.
Using your hotel app, guests can view your amenities, dining options, photo galleries, social media, room services available, prices, and everything you wish to include. Your mobile app provides the most convenient way to inform your guests.
Know your Customers Better with Comprehensive Customer Data
Integrate your data from multiple sources into a hotel CRM for a holistic view of your guests in one place.
Deep dive into your data and get a better understanding of our customer segments. Maintain comprehensive customer data in smart profiles that keep history, mark tags, record preferences, and take notes.
Automatically build various customer segments with as per their Recency, Frequency, and Monetary characteristics.
Digital Menus for Your Restaurant & Spas
Offer a guest self-service app that includes your hotel services, restaurant and spa reservations, in-room dining ordering, tracking the status, special offers, and much more.
This will help you increase your hotel revenue and earn more from every booking. Provide a digital menu for your restaurants and allow touchless ordering.
Allow your Customers to Check-out with their Smartphone
After a wonderful stay, have your guests check-out using their smart phone.
Guests can review their e-Bill and pay using international debit / credit cards or other Digital payment methods to skip the front desk entirely.
Collect guest feedback immediately at the checkout and ask them to leave a review on Google or TripAdvisor.
One Stop Shop
Digital tools to simplify all routine processes & improve quality for small & large properties
Cloud-based
No fancy hardware or large CAPEX investments - Instio is fully loaded on cloud
Configurable
Personalize our platform for your hotel, regardless of location or brand
Analytics-Driven
Instio platform tracks all of your data and guest behavior, so you can grow and improve.
Multilingual
The platform supports major languages, helping users across the globe to communicate in their language. Customize your communication with multiple languages.
Group Access
Hotel brands and groups can keep track of their entire portfolio in Instio, regardless of the boundaries
Integrations
We are always open to integrating with your preferred PMS, apps, tools, and more. We provide APIs for integration